Refund Policy
This policy is part of our Terms and Conditions (section 7) and applies to purchases from Info Empire L.L.C., doing business as Business Buyers Club. If you signed a written client agreement with us, the refund terms in that agreement apply.
Conditional refunds
Refunds are conditional and are evaluated in good faith based on the criteria below. Unless otherwise required by law, refunds are not guaranteed.
A refund request must be submitted in writing and must include the email used to purchase, the program name, and the reason for the request.
Refunds may be granted only if all of the following conditions are met:
- Timely request: The request is made within 7 calendar days of purchase or before the start of a live event/workshop (whichever occurs first).
- Limited consumption: You have not consumed a substantial portion of the content, including (as applicable) watching a significant amount of modules, downloading a substantial portion of templates, or accessing replay libraries.
- No policy abuse: There is no evidence of content copying, redistribution, login sharing, or other misuse.
- Good-faith participation: If the purchase includes live components (calls, workshops, deal reviews), you have attended or made a reasonable effort to attend during the eligible window.
Non-refundable items (to the maximum extent permitted by law):
- Fees for completed live workshops or events once they have started
- Administrative fees charged by third-party processors (if any)
- Any bonus materials explicitly designated as non-refundable at checkout
The Company reserves the right to deny refund requests that do not meet the conditions above.
How to request a refund
Email admin@businessbuyers.club from the address you used to purchase, with the program name and the reason for your request.